Throwback Thursday and Some Homework for Readers!

Dear Readers:

I am currently up to my stinky armpits rewriting the new Oregon Alimony Reform bill for this year’s legislative session so I thought I’d give you all a little reminder of the very beginning of this blog.  Remember this one?

Breaking Up is Hard to Do!

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Sick of Customers on the Phone!

Dear Robin:

I am a checker at a grocery store in Portland that abuts two expensive neighborhoods. I don’t know if that explains the phenomenon I am writing you about but it seems like pertinent information. For the most part I really enjoy my job and interacting with customers (including you!) but this issue is driving me crazy:

WTF is wrong with people who insist upon either talking on or in other ways using their phone when they are paying for groceries? Not only does it slow down the entire transaction because they are completely distracted, but it is insulting to me personally. I feel ignored and invisible while I am simultaneously charged with giving them a good customer service experience.

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Friday Feedback: I Rule the School!

Welcome to Friday Feedback, our nearly-weekly changing of the blog's diaper and wiping and powdering of its ass. This week's FF is scant as I haven't been writing the usual amount due to radio time, travel, and working on the massive and highly-professional…

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